Terms and Conditions

Effective Date: September  22, 2024

Welcome to ChillyNovember! By accessing or using our services, you agree to be bound by these Terms and Conditions. Please review them carefully before using our website or engaging with our services.

1. Acceptance of Terms

By using our website and services, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, please do not use our services.

2. Services Provided

ChillyNovember specializes in providing AI voice agent solutions and automation services. Our services include, but are not limited to:

  • Inbound and outbound AI voice agents
  • Custom AI agent development
  • Automation of workflows

3. Payment Terms

  • 50% Deposit: A non-refundable 50% deposit of the total project cost is required before the commencement of any service or project deployment.
  • Non-Refundable: Once the project has started, the 50% deposit is non-refundable under any circumstances, including cancellation by the client.
  • Remaining Balance: The remaining 50% is due upon completion of the project and prior to final delivery or deployment of the service.

4. Project Timelines

ChillyNovember will work closely with you to meet agreed-upon project timelines. However, delays may occur due to unforeseen circumstances or external factors. In such cases, ChillyNovember will communicate any changes promptly.

5. Client Responsibilities

Clients are responsible for providing accurate and timely information required for the successful completion of projects. This includes any documentation, access, and approvals. Failure to provide the necessary information may result in delays or additional costs.

6. Modifications and Changes

Once the project has commenced, any significant changes requested by the client may incur additional charges. ChillyNovember reserves the right to adjust the project scope and timeline accordingly.

7. Intellectual Property Rights

All content, code, designs, and other intellectual property developed by ChillyNovember during the course of a project remain the property of ChillyNovember until full payment is received. Upon full payment, ownership will be transferred to the client.

8. Limitation of Liability

ChillyNovember is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services. This includes, but is not limited to, damages related to loss of profits, data, or business interruptions.

9. Data Sharing and Privacy

ChillyNovember respects your privacy and adheres to our [Privacy Policy]. Personal information may be shared with third-party applications, such as Make.com, when necessary for project completion.

10. Termination of Service

ChillyNovember reserves the right to terminate or suspend services if a client breaches these Terms and Conditions. In such cases, the client remains liable for any outstanding payments and the 50% deposit remains non-refundable.

11. Governing Law

These Terms and Conditions are governed by the laws of the location where the service provider (ChillyNovember) is based at the time of engagement.

12. Changes to Terms

ChillyNovember reserves the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes via email or through our website. Continued use of the services following any changes signifies acceptance of the updated terms.

13. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at: